These are the questions homeowners in Plano and the Collin County suburbs ask most when they pick up the phone. Each one starts with the answer.
A line under the slab has probably opened. Plano sits on Blackland clay that swells in spring and shrinks in August, and the copper and cast iron under a 1970s or 1980s slab crack at the joints when the concrete flexes. The water wicks up into the pad and the bottom plate long before it shows. Mold removal begins by finding that line.
The color cannot tell you the species, and the species would not change what the crew does. Whether the patch is black, green, or gray, the work runs the same way: trace the water, seal off the room, pull the porous material, wipe down the hard surfaces. Black mold removal walks through how a dark patch is handled.
A spot smaller than a dinner plate on tile, grout, or painted brick, yes, with detergent and water. Drywall, carpet pad, a ceiling, insulation, or the bottom of a cabinet, no. Bleach wets the paper face and misses the growth inside the board, and scrubbing a large patch without plastic up spreads it through the house.
Usually the air handler's drain pan overflowing. Most Plano houses built after 1990 put the furnace and coil in the attic, and a clogged condensate line fills the secondary pan and spills onto the drywall below. HVAC mold cleaning handles the coil, the pan, and the line; the ceiling itself is removal work.
Yes, and the stain on the ceiling tells the crew where to look. The April 11, 2016 storm dropped hail over two inches across north Plano, Allen, and Parker, and a roof that was patched late let rain onto the decking for months. Attic mold remediation cleans and treats the wood once the roof is tight.
Not necessarily. Water that ran into a wall for a day in February sat inside a cold, closed house, and growth often shows months later behind baseboards or inside closets. If several rooms got wet, the job is whole-home mold remediation, planned room by room.
Because the coil, the pan, or the ducts are wet and the blower is pushing air across them. A Plano attic hits 130 degrees in July, the unit runs most of the day, and a slow drip at the coil never dries. The smell rides the supply ducts into every room when the system starts.
Yes. The Texas Department of Licensing and Regulation licenses mold assessors and mold remediators under Chapter 1958 of the Occupations Code. Any job over 25 contiguous square feet of growth requires a licensed remediation contractor, and the same company may not assess and remediate the same project. Our About page links to the license lookup.
If the growth is visible and you already know which pipe or pan caused it, a test adds little. Testing makes sense when the growth is hidden, when a buyer or carrier wants lab numbers, or when two sides disagree about the scope. In Texas that testing is done by a separately licensed mold assessment consultant you hire yourself; the providers reached through this site do the removal.
Only if the moisture does. Every job through this site ties the removal to the source: the slab line, the drain pan, the roof, or the supply line that split in the freeze. A wall closed over an unfixed leak is wet again by the next wet spring.
Your carrier answers that, and we make no promise about it. Texas policies commonly pay for a sudden break, deny a leak that dripped for months, and limit mold to a set dollar figure unless you bought an endorsement. Have the provider give you photos, the moisture log, and a scope broken out line by line, so the adjuster has something solid to read.
In most cases, yes. The work zone is wrapped in plastic and kept under negative air, so the kitchen and bedrooms outside it stay in use. A whole-house job after a long-running slab leak, or a household with someone whose asthma flares around mold, sometimes plans a few nights away.
Removing and cleaning does not. Rebuilding drywall, plumbing, or electrical usually does, through the City of Plano if you are inside the city limits, or through Allen, Frisco, McKinney, Richardson, or the town you live in otherwise. Pulling it is the provider's job. Mold damage repair covers that phase.
The property address, a number where the provider can reach you, and a plain description of which pipe, drain, roof, or air handler let the water in and which room is showing growth now. Call (972) 787-0657 and tell us what you see.